Online Orders & Delivery

Where do you deliver?

All over the UK except Northern Ireland.

How much is delivery?

Delivery is free on orders over £50. Spending less than £50? No worries! There is a flat fee of £3.95 per order. You can also upgrade to the 24 Tracked service for £5.95 per order.

When will my order arrive?

You will receive a dispatch email when your order leaves us. We ship with Royal Mail and use their 48 Tracked service so you'll have a tracking number to check the progress of your order and it's due date. We aim to get orders out within 48hrs of ordering and Royal Mail aims to get their 48 Tracked parcels delivered within 2-3 days.

Can I collect my order instead?

Unfortunately we don't currently offer collection.

How do I track my order?

You'll receive an email when your order is dispatched. In your dispatch email there will be your unique Royal Mail tracking number and a link to track it on their website.

What is your returns policy for online orders?

Please make sure to follow our return guidelines

Visit our store

Address

Lower Ground Floor, Bobby's & Co, 12 Lower Gdns, Commercial Rd., Bournemouth BH2 5LY

Opening hours

Monday 10:00 AM - 5:30 PM
Tuesday 10:00 AM - 5:30 PM
Wednesday 10:00 AM - 5:30 PM
Thursday 10:00 AM - 5:30 PM
Friday 10:00 AM - 5:30 PM
Saturday 10:00 AM - 5:30 PM
Sunday 10:30 AM - 4:30 PM
Dogs welcome! 🐕