Privacy policy

Last updated: September 30, 2026

Please read the terms and conditions carefully before placing an order. If you have any questions regarding the terms and conditions, please don't hesitate to get in touch with us here and we will be happy to help with any queries you might have.

Ordering Products:

All products are photographed and described as accurately as possible, however as many of the items are made to order there might be very slight differences from the photograph.

Postage Information:

Please refer to our Delivery Info page for more detailed information about shipping.

Cancelling an order:

If you would like to cancel an order please get in touch as soon as possible. You can contact us here.  Once an order has been dispatched it can no longer be cancelled, however you are welcome to return it once it has been received.

Returns:

Hopefully you are happy with your order, however if you need to return something please get in touch with us here and we can assist you further.

Privacy Policy:

When you make a purchase through our website we ask for information such as name, email address, postal address and contact details.  We then keep a record of this information.

Your use of the website and disclosure of personal information via the website signifies your consent to us collecting and using the information about you, for the specific purpose of fulfilling your order.

We will never share any of your information with any third parties, every precaution is taken to protect your information and all personal data stored by us is kept on a server in a secure environment.

If you have any questions regarding the terms and conditions or privacy policy, please get in touch at scstorebmth@gmail.com and we will do our best to assist you.

Company Information:

Company Name: The DIY Tribe Limited t/a South Coast Makers

Company Address: South Coast Makers, LG Bobby’s Building, The Square, Bournemouth, BH2 5LP

Need help?

If you have any other questions, they may be answered in our FAQ page. 

If they're not, feel free to get in touch with us here.